About

Rohit Garg CAMS is a seasoned techno-management professional with over 15 years of experience in the IT and ITeS industry. He has a proven track record of managing large-scale operations and service delivery, building and leading high-performing teams, and generating value for clients and stakeholders. Rohit has led multiple end-to-end transitions and transformations as a service delivery lead and transitions lead. He has 11 years of rich experience leading service operations for a bank with an annual revenue of approximately USD 12 million. He is an expert in large-scale operations, people leadership, continuous value generation, and change management. Rohit is a Six Sigma Green Belt Certified professional with a project in Card Fraud (Ops Loss Reduction) that had a business impact of USD 1.5 million. He was part of an elite club - GOLD (Top 1% of Genpact), which gave him varied exposure to cross-functional and high visibility roles in the organization. He has a detailed understanding of Six Sigma tools such as DMAIC, Lean, BPMS, Advanced Lean, and Advanced BPMS, as well as Design Thinking. Currently, Rohit is the Business Process Delivery Manager at Accenture, where he manages compliance-as-a-service RFP/RFI/Orals, solutioning, and client presentations. He is also the Head of Transaction Monitoring Portfolio for a large Middle Eastern bank. In his past roles, Rohit was a Senior Manager - Banking (AML, KYC & Sanctions Operations) at Genpact, where he led the entire portfolio of AML, Sanctions & KYC Operations for an Australian global bank. He was also a Manager - HR Business Partner at Genpact, where he managed a business unit with 1000+ employees and was accountable for end-to-end HR life cycle, employee engagement, and motivation. Rohit holds an MBA in Finance from Symbiosis and a Bachelor of Technology in Computer Science & Engineering from the College of Engineering. He also has a Science degree from P P J Saraswati Vihar, Naini Tal, and completed his schooling from Beersheba. Overall, Rohit has 13.28 years of relevant experience in the industry.